Behavioral Health

The Neighborhood Center, Inc.

PROBLEM:
Per Sandra Soroka, Executive Director, “It was important for our agency to have a complete case record for our clients at our fingertips with reliable access almost anywhere to complete client health information and increase our ability to provide safe and effective care. In addition, our agency was looking to improve efficiency, meet Meaningful Use certification, and integrate our billing software with an EHR.”
SOLUTION:
They chose Inforia’s CaregiverDesktop EHR with eScripts, eTranscription and SimpleMed Practice Management System. Sandy reported that along with offering customizable templates and a nice price point, Inforia’s systems were “very user-friendly and comprehensive, and the company staff were wonderful to work with.”
The Neighborhood Center, Inc.
RESULT:
Once all five entities transitioned to paperless charts, the staff stopped using paper forms almost immediately and the clinicians did not have to reduce the number of clients they could see.  Now client records are available simultaneously to all appropriate staff at all times, allowing staff to locate and process patient information much more efficiently.

When asked what the outcome has been since implementation, Sandy responded their staff have quick, easy access to client records, which saves time; our administrative tasks are now streamlined;  our efficiency has increased and the overall practice management has improved. She says “ Inforia has worked very closely with our agency to meet our needs and customize our templates. They are constantly trying to improve and enhance their EHR to meet the changing needs of our agency and the Behavioral Healthcare field.”
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How to Have NYS Pay for your Behavioral Health EHR

Behavioral Health agencies and providers are moving towards managed care. With this transition comes the need for electronic health record systems (EHRs) to assist behavioral health providers document, bill and manage a case.

NYS is offering a grant program to qualified HCBS providers which will provide technical and financial support to use towards an EHR/EBS software implementation or upgrade.
Request the free, downloadable whitepaper to learn more about 
• NYS BHIT Program Overview
• Provider Eligibility
• Technical and Financial Support

 Request Free Whitepaper
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